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Introduction

The Quality Council of India (QCI) is a pioneering experiment of the Government of India in setting up organizations in partnership with the Indian industry.

Background

Since 1992 a need had been felt for the establishment of an accreditation body in the country to establish internationally acceptable mechanism for recognition of conformity assessment results. As regards laboratories, an accreditation body under the Ministry of Science & Technology was already functioning. A committee which included various interested ministries and stakeholders including industries was established to make suitable recommendations. The work was coordinated by the then Department of Industries (Department of Industrial Policy and Promotion) and the recommendations were submitted to the Cabinet in 1996. Key recommendations included the Need for establishing an organization jointly by the Government and the industry and the need for the organization to be self-sustaining and be away from the government.

Accepting the recommendations, the Cabinet Committee decided to set up Quality Council of India as a non-profit autonomous society registered under Societies Registration Act XXI of 1860 to establish an accreditation structure in the country and to spread quality movement in India by undertaking a National Quality Campaign.

A. Mission Statement:

The Mission of QCI is to lead nationwide quality movement in India by involving all stakeholders for emphasis on adherence to quality standards in all spheres of activities primarily for promoting and protecting interests of the nation and its citizens.

B. Main Objectives

To achieve the Mission of QCI by playing a pivotal role in propagating, adoption and adherence to quality standards in all important spheres of activities including education, healthcare, environment protection, governance, social sectors, infrastructure sector and such other areas of organized activities that have significant bearing in improving the quality of life and well being of the citizens of India and without restricting its generality shall inter-alia include:

  • To lead nationwide quality movement in the country through National Quality Campaign aimed at creating awareness amongst citizens, empowering them to demand quality in all spheres of activities, and promoting and protecting their well being by encouraging manufacturers and suppliers of goods and service providers for adoption of and adherence to quality standards and tools.
  • To develop apropos capacities at the level of Governments, Institutions and enterprises for implementing & institutionalizing continuous quality improvement.
  • To develop, establish & operate National Accreditation programmes in accordance with the relevant international standards & guides for the conformity assessment bodies certifying products, personnel, management systems, carrying out inspection and for the laboratories undertaking testing & calibration and such other areas of organized activities that have significant bearing in improving the quality of life and well being of the citizens of India.
  • To develop, establish and operate National Accreditation Programmes for various service sectors such as education, healthcare, environment protection, governance, social sectors, infrastructure sector, vocational training etc., to site a few, as may be required, based on national/international standards and guidelines and where such standards are not available, to develop accreditation standards to support accreditation programs.
  • To build capacities in the areas of regulation, conformity assessment and accreditation to overcome TBT/SPS constraints.
  • To encourage development & application of third party assessment model for use in government, regulators, organizations and society.
  • To promote quality competitiveness of India's enterprises especially MSMEs through adoption of and adherence to quality management standards and quality tools.
  • Promoting the establishment of quality improvement and benchmarking centre, as a repository of best international / national practices and their dissemination among the industry in all the sectors.
    • To encourage industrial / applied research and development in the field of quality and dissemination of its result in relevant publication including and trade journals;
    • To build capacities including development of appropriate quality accreditation mechanism for other emerging areas that have significant bearing in improving the quality of life and well being of the citizens of India such as food sector, oil & gas, forestry, agriculture /animal husbandry, warehouse, pharmacy etc. or as the need may arise from time to time.
  • To facilitate effective functioning of a National Information & Enquiry Services on standards & quality including an appeal mechanism to deal with unresolved complaints.
  • To develop and operate an appeal mechanism to deal with unresolved complaints;

Honorable President of India (Dr. APJ Abdul Kalam) assigns mission for QCI "The National Well Being"

"My definition of national prosperity index is equal to GDP including quality of life for all coupled with value system. It is essential to ensure that all the citizens are empowered with good quality of life encompassing nutritious foods, good habitat, clean environment, affordable health care, quality education with value system and productive employment leading to the comprehensive qualitative development of the nation.

There is a strong urge in our society to come out of century old "Developing Country" brand name to "Developed Country" status. To become developed country, we must have competitive edge in the international market. Quality is very essential to achieve this. We must use competition as an opportunity to improve our quality and to transform a technology importer to technology exporter".

QCI must become an organization serving the one billion people of the country. My best wishes to all for success in the mission of promoting prosperity through quality"
(excerpts from the speech of Dr. A. P. J. Abdul Kalam, Honorable President of India inaugurating the 2nd National Quality Conclave held on February 9, 2007 at New Delhi)

QCI is governed by a Council comprising of 38 members including the Chairman and Secretary General. The Council has an equal representation of Government, Industry and other Stakeholders. http://www.qcin.org/member.php

1. Mr. Ratan N. Tata 1997 - 1999
2. Mr. Venu Srinivasan 1999 – 2001
3. Dr. R. A. Mashelkar 2001 – 2007
4. Mr. Ajay Shankar 2007 – 2010
5. Mr. Arun Maira 2010 – 2013 (Sept)
6. Mr. Saurabh Chandra 2013 (Oct 2013) – 2014 (Feb)
7. Mr. Amitabh Kant 2014 (March) – 2014 (Sep)
8. Mr. Adil Zainulbhai 2014 (Oct) till date

The Secretary General of Quality Council of India since inception;

1. Mr. Vijay Kumar Mediratta 18th Oct. 1998 to 14th Nov. 2003
2. Dr. Girdhar J. Gyani 3rd Dec. 2003 to 21st May 2012
3. Mr. B. Venkataraman 22nd May 2013 to 31st Aug. 2014
4. Dr. Ravi P. Singh 29th Sept. 2014 till date