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Small Group Activities for Quality and Productivity Improvement
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(May 17, 2020)

This case demonstrates effects of passionate leadership and its visionary approach towards continuous quality and productivity improvement. Most of the improvement efforts involve performance of what is called as Small Group Activities (SGA), wherein small groups drawn from related departments are made to work together during a stipulated time through PDCA based improvement methodology. Each group made use of various productivity and quality improvement tools & techniques, like Cause and Effect Analysis, Why-Why Analysis, Six Sigma etc. The group also gets involved in implementation of solutions derived by them. One of such SGA activities has been documented in this case study. The sustained efforts made by the Entrepreneur and his employees on product development, quality improvement at each of the manufacturing operations and above all vision of the entrepreneur needs to be suitably recognized.

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