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Achieving Excellence through Quality Management Education and Training at Mahindra Institute of Quality
Case Studies   »  
(May 18, 2020)

Professor Ishikawa had opined that TQM starts & ends with TQM trainings. The traditional approach of TQM trainings has been to conduct skill building program & then post training participants usually implement learning by self effort. There are many challenges in this approach, like inspiring participants to apply their learning at work area and linkage of training with business results. Due to lack of linkage of training with Business results, trainings do not get adequate attention from organizations.

Spreading excellence through TQM education and training is a dire need in India. Mahindra Institute of Quality (MIQ) took up this challenge and launched a project with the purpose of providing international level of TQM Education & Training and linking them with business results.

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