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Transforming the Capgemini Group’s Finance Function
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(May 19, 2020)

Capgemini deploys robotic automation to deliver enhanced business outcomes and benefits across Group Finance In 2016, the Capgemini Group was looking for a long-term automation solution to increase productivity and enhance the client experience of its Finance operations. Capgemini Business Services Finance & Accounting (CBS FA) – a shared services team that provides a range of administrative services – implemented its innovative ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) methodology and deployed robotic automation to deliver improved business outcomes the Group’s Finance function. CBS FA achieved an overall cost reduction of €1.5 million exceeding the overall competitiveness target (P&L cost reduction) of €1.3 million set by the Capgemini Group. This involved delivering increased standardization of inputs and formats, 91% improvement in invoice accuracy, and 75% reduction in invoice processing time. In addition, implementing the integrated Capgemini- UiPath RPA solution led to an overall productivity improvement of 88 FTEs provided to the Group, a headcount reduction of 20 FTEs, a 5-day improvement in overall Days Outstanding Receivables (DOR), and a working capital impact of €150,000.

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