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Using Six Sigma Methodology for Reducing the Turn Around Time for Outpatient (OPD) and Pharmacy Services
Case Studies   »  
(May 27, 2020)
     

The Need District women hospital, Ghaziabad has always had lesser hospital stay of the patients and increase their satisfaction as its top priority. The hospital closely monitors patient experience in the facility on a daily basis and investigates every challenge occur in outpatient department. Hospital’s outpatient department is facing increased patient volumes, constrained capacity and employee shortages which enhance excessive delays and length of stays and eventually negative impact on patient outcomes and satisfaction.

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