THE ORGANISATION

Quality Council of India (QCI) is a non-profit autonomous organization registered under the Societies Registration Act XXI of 1860 to establish an accreditation structure in the country and to spread quality movement in India by undertaking a National Quality Campaign.
QCI functions through the Governing Body and other executive bodies (Boards/Committees) for implementing the strategy, policy and operational guidelines set out by the Governing Council with a view of achieving international acceptance and recognition.

Governance Structure

The various bodies of QCI which makes Governance Structure are:

  • The Governing Council (GC)
  • The Governing Body (GB)
  • Finance Committee (FC
  • Accreditation Boards (ABs) and Quality Promotion Board

Bodies of QCI

The Governing Council (GC):

  • The Governing Council of QCI was initially constituted by the government as a part of the Cabinet decision in 1996. There were initially 31 constituent members, with equal representation from the Government, Industry and other stakeholders. Presently, the Governing Council comprises 38 members. Every member has one vote in the Governing Council.
  • The Governing Council is the apex level body responsible for formulating the strategy, general policy, constitution and monitoring of various components of QCI, including the Accreditation Boards with the objective of ensuring transparent and credible accreditation system.
  • The Governing Council is headed by the Chairperson, QCI.
  • The Governing Council, through a Governing Body monitors the progress of activities of the respective boards

The Governing Body (GB)

  • The affairs of QC are administered, directed and controlled (as stated in the “Rules and Regulations”) by the Governing Body.
  • The Governing Body has 21 members from various stakeholders. It has representations from organizations working in quality domain, industry and the government.
  • The Governing Body manages all the affairs and funds of QCI and has the authority to exercise all the powers, nevertheless, in respect of expenditure, to such limitation as the Government of India may from time to time impose.
  • The Governing Body has the power to frame, amend or repeal bye-laws not inconsistent with the rules of the administration and management of the affairs of QCI as per the provisions contained in Rules & Regulations

Finance Committee (FC)

  • The Finance Committee is a separate entity and is responsible for Governance of Finance & Accounts functions and reports them to the Governing Body.

Accreditation Boards (ABs) and Quality Promotion Board

As depicted in the Governance structure above, QCI coordinates its activities through five constituent Boards briefed below

 

NABCB

The National Accreditation Board for Certification Bodies provides accreditation to Certification and Inspection Bodies based on assessment of their competence as per the Board's criteria and in accordance with International Standards and Guidelines. NABCB is internationally recognized and represents the interests of the Indian industry at international forums through membership and active participation.

NABCB is a member of International Accreditation Forum (IAF) & Pacific Accreditation Cooperation (PAC) as well as signatory to their Multilateral Mutual Recognition Arrangements (MLAs / MRAs) for Quality Management Systems, Environmental Management Systems, Food Safety Management Systems, Product Certification, Global G.A.P. and Information Security Management Systems. NABCB is also a signatory to PAC MLA for Energy Management Systems.  NABCB is a Full Member of International Laboratory Accreditation Cooperation (ILAC) & Asia Pacific Laboratory Accreditation Cooperation (APLAC) and a signatory to their MRAs for Inspection. NABCB accreditations are internationally equivalent and facilitates global acceptance of certifications / inspections by its accredited bodies

http://nabcb.qci.org.in/ 

NABET

National Accreditation Board for Education and Training (NABET) has set up well-established mechanisms for overall quality assurance in sectors such as Services, Education – both formal and non-formal, Industry, Environment etc. for focused strategic direction it performs its activities through five distinct verticals namely: Formal Education Excellence Division (FEED), Skills Training, Skill Certification, Environment & MSME. The activities of the Board are accreditation of Certification Bodies that are working in the domain of Personnel Certification, certification of training providers and Educational organizations.  NABET works with many Ministries, State Governments and sector specific associations/chambers to help them create structures and standards in their services, training institutions and other regulatory processes through third party accreditation mechanism. With the aim to add creative value to the services, education and training-learning ecosystem NABET works as per International standards and protocols.  NABET is a member of International Accreditation Forum (IAF) & Pacific Accreditation Cooperation (PAC)
http://nabet.qci.org.in

NABL

National Accreditation Board for Testing and Calibration of Laboratories (NABL) grants Accreditation (Recognition) of Technical competence of a Testing, Calibration, Medical Laboratory; Proficiency Testing Provider (PTP); and Reference Material Producer (RMP) for a specific scope following the international standards.  NABL has Mutual Recognition Arrangements (MRA) with Asia Pacific Laboratory Accreditation Cooperation (APLAC) and is also signatory to International Laboratory Accreditation Cooperation (ILAC).

https://nabl-india.org/

NABH 

National Accreditation Board for Hospitals & Healthcare Providers (NABH) operates accreditation programme for healthcare organisations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for progress of healthcare organizations. The board while being supported by all stakeholders including industry, consumers, government, operates within the overall internationally accepted benchmarks of quality. NABH is an Institutional Member of the International Society for Quality in Health Care (lSQua). It is also a member as well as on the Board of Asian Society for Quality in Healthcare (ASQua).

https://www.nabh.co/

QCI Secretariat

It manages the administrative, financial as well as the technical functions as authorized by the Governing Body from time to time

PPID

The Project Planning & Implementation Division is a brainchild of its current chairperson- Mr. Adil Zainulbhai. He recognized that complex and slow-moving processes in government result in lack of talented workforce into various roles within the government. While the government knew of and needed a better workforce, it was unable to do so from within. Hence, he had the vision of setting up a team of young professionals who could help the government from outside on key issues and provide support wherever required. This was the primary motivation for the creation of the Project Planning & Implementation Division in QCI.

Since then, the Project Planning & Implementation Division has evolved primarily into a social sector consulting organization, which works with various ministries and departments on strategy and monitoring projects. While the Project Planning & Implementation Division began back in June 2015, it received its first project in September 2015 which involved working with senior bureaucrats in 20 Central Ministries to improve quality of public services by analysing citizens’ grievances.

PADD

Projects Analysis and Documentation (PAD) Division of QCI handles projects that aim towards design development and implementation of the solutions for inter-governmental, governmental, international organisations.

The Division prides itself driving noble initiatives that has national as well as global relevance. QCI through this division continues to offer solutions to various Government ministries/departments/organisations, industry bodies and international donor agencies/developmental organizations such as FAO of the UN, UNFSS, UNCTAD etc.

PAD Division currently handles various voluntary certification schemes like the Indian Certification of Medical Devices Scheme (ICMED), Voluntary Certification Scheme for Medicinal Plant Produce (VCSMPP), and INDGAP, etc. The Division also holds the Secretariat for the India National Platform on Private Sustainability Standards, which is a demand driven platform mandated by the UNFSS to tackle issues related to PSS in the country.

ZED

The announcement of Make in India and Zero Defect Zero Effect put in perspective the governments’ intent to change the course of economy by focusing on manufacturing as an engine to sustained growth. In order to build the ecosystem to implement the idea, three important components emerged as the vehicle for this new transformation:

  • The Ease of Doing Business in India.
  • The confidence in quality of source material, components and services.
  • Making available competent human resource to drive the change.

While the Department of Industrial Policy and Promotion took the responsibility of creating an atmosphere of Ease of doing business, QCI along with the M/o MSME started exploring the idea of creating a holistic scheme to engage the MSME sector, long considered as a propellant for sustained growth, by improving their quality and competitiveness.

ZED was thus born! The ecosystem around ZED model is calibrated to make aware, assess, rate, counsel, handhold, re-assess & certify MSMEs and ensure that they rise up the ZED ladder, thus enhancing their competitiveness in the global marketplace and making them an important cog in the wheel in the “MAKE-IN-INDIA” campaign. It also, as a consequence, provides career opportunities for the youth in India.

https://zed.org.in/

 

 

HR & Administration

Names of the important Office bearers: 

Name

Designation

e-mail

Mr. Adil Zainulbhai

Chairperson

adil_zainulbhai@qcin.org

Dr. Ravi P. Singh

Secretary General

sg@qcin.org

Mr. Rajesh Maheshwari

CEO,NABCB

ceo.nabcb@qcin.org

Mr. C K Biswas

CEO,NBQP

ceo.nbqp@qcin.org

Dr. Harish Nadkarni

CEO,NABH

ceo@nabh.co

Mr. Manish kumar Jindal

CEO,NABET

ceo.nabet@qcin.org

Mr. N. Venkateshwarr

CEO,NABL

ceo@nabl.qcin.org

Dr. Manish Pande

Joint Director (HOD, PADD)

manish.pande@qcin.org

Mr. Anil Relia

In charge, PPID

arelia@qcin.org

Mr. Ranvijay Bihari

Deputy Director,(HOD, e-Quest)

ranvijay.nabet@qcin.org

Dr. Hari Prakash

Director, NABET (CPIO)

hari@qcin.org

Mr. H.B. Chawla

Senior Adviser, F&A

hbchawla@qcin.org

Dr.Sunil Kumar Mishra

Joint Director, (HOD, RACB)

skm.nabet@qcin.org

Mr. Sanjay Singh

HOD,M & PC

sanjay@qcin.org

Dr. Aishvarya  Raj

Sr. Director, (HOD, ZED)

raj.zed@qcin.org

Mr. Vikram Jindal

Advisor, IT Cell

jindal.vikram@gmail.com

Dr. Aradhana Chopra

Joint Director (Hr &Admin Incharge)

 

Chief Ethics Officer (Ethics cell)

aradhna.nabet@qcin.org

 

Powers & Functions of Authorities

Chairperson

The Chairperson, QCI is a non-executive head of the organization and Chairs the Governing Council and the Governing Body of QCI (details mentioned in clause 2.1 of S & F Manual).

 

SG

  • The Secretary General shall act as the Member Secretary of the Society as per the provision of the Societies Registration Act.
  • The Secretary General shall function as the Chief Executive Officer of Quality Council of India and shall have all the executive powers to supervise and manage the technical, administrative and financial functions of the Council as per the rules of Council.
  • The Secretary General shall, subject to the provisions of rules and decisions of the Governing Body, exercise general supervision and administrative control over the officers and staff of QCI including delineating their duties and functions.
  • The Secretary General shall coordinate and exercise professional leadership in respect of all activities of QCI.
  • The Secretary General shall be the appointing authority for various positions in QCI.

The Secretary General may also delegate his/her powers to officers subordinate to him/her for administrative, financial, legal matters and other issues, as and when the need arises or for when deemed necessary

 

CEO/HoDs

Each board is headed by a Chief Executive Officer (CEO) who is responsible for its technical and administrative functions.

 

 

Disciplinary and

 Appellate

 Authorities

 

Categories of Officers/Staff of QCI

Disciplinary Authority (DA)

Appellate Authority (AA)

Below the level of CEO / HOD

CEO / HOD

Secretary General

CEO / HOD

Secretary General

Chairperson

 Secretary General

Chairperson, QCI

Governing Body

 

 

 

 

 

Finance & Accounts

It Administers the work related to Finance and Accounts of QCI including its Boards

Salary Structure

QCI follows cost to company (CTC) pattern for all staff appointed against sanctioned posts by creating certain slabs/Pay Grades having minimum and maximum range of Basic Pay for various ranks/ posts/designations given below:        

Designation

Basic Pay per month

(rounded off) in Rs.

Minimum-Maximum

Technical Staff

Secretary General

1,50,000 - 2,70,000

CEO of the Boards

1,10,000–2,00,000

Sr. Director

91,000 - 1,60,000

Director

82,000 - 1,40,000

Joint Director

68,000- 1,20,000

Deputy Director

50,000-1,00,000

Assistant Director

34,000-75,000

Accreditation Officer

32,000-60,000

Executive Officer

28,000-60,000

Executive Officer –Trainee

55,000 pm consolidated

Non- Technical Staff (Financial & Administrative)

Sr. Director

91,000 - 1,60,000

Director

82,000 - 1,40,000

Jt. Director/ Jt. Programme Manager

68,000- 1,20,000

Dy. Director/ Dy. Programme Manager

50,000-1,00,000

Assistant Director / Executive Secretary to SG/ Sr. Programme Officer

34,000 -75,000

Accounts Officer /Admin. Officer / Programme Officer

28,000 - 60,000

Sr. Accountant/ Sr.  Executive Asst./ Sr. Programme Assistant

23,000 - 50,000

Accountant/Executive Asst. / Programme Assistant

19,000 - 37,000

Driver/ Receptionist/ Office Asst.

14,000-28,000

 

RTI cell

As per the provisions of RTI Act, QCI has constituted RTI Cell mandated with the following activities:

• Coordinate all the work relating to implementation of RTI Act in QCI.
• Serve as the nodal point for receiving applications and appeals physically as well as online and forward it to the concerned Board / Division / Department / Appellate Authority within QCI.
• Serve as the nodal point for sending reply against the application / appeal after receiving the required information from concerned Board / Division / Department.
• Coordinate matters relating to Central Information Commission (CIC) in terms of hearing, orders and other matters related to QCI.
• Any other work related to the RTI Act.

The composition of the cell is as under

Dr. R. P. Singh, Secretary General

Appellate Authority

sg@qcin.org

Dr. Hariprakash, Director, NABET-QCI

CPIO

hari@qcin.org

Sh. Jagminder Kataria, Deputy Director

Assistant CPIO

jagminder.nabet@qcin.org

Ms. Shilpa Khanna, EO, NABET-QCI

Supporting hand

shilpa.nabet@qcin.org

 

Ethics Cell

The cell functions as independent entity and reports to SG, QCI. The composition of the cell is as under:

1. Dr. Aradhana Chopra - Chief Ethics Officer

2. Ms. Smita Bharti - Law Officer

3. Mr. Sanjeev Kumar - Support staff

4. Ms Pinky - Support staff

ICC for Sexual Harassment

QCI has constituted internal complaints committee to address to the matters related to sexual harassment at workplace. The composition of the committee is as under;

1. Dr. Gayatri Mahindroo,Sr. Director, NABH -Chairperson

2. Ms. Shashi Rekha, Director, NABCB - Member

3. Dr. Hariprakash, Director - Member

4. Ms. Deepti Mohan, Deputy Director,NABH - Member

5. Ms. Pooja Gupta, Project Manager,PPID - Special Invitee

6. Dr. Vandana Jain, Director, NABL - Special Invitee

7. Ms. Manju Bagai, Legal Consultant - Expert Member

Grievance Redressal Mechanism

The objective of Grievance Redressal is to provide an easily accessible machinery to ensure expeditious settlement of grievances of employees and also recommend preventive action to minimise grievances of employees.

'Grievance' for the purpose of these rules would only mean:

(i) a grievance arising out of the implementation of the policies/rules or decisions of the organisation.

(ii) matters of individual nature like those relating to leave, increment, acting arrangements, non-extension of benefits under rules, interpretation of Service Rules, etc.

Matters falling in the following areas shall not be covered by the Grievance Redressal Mechanism under these rules:

(i) Annual Performance Appraisals/Confidential Reports

(ii) Promotions including CRC minutes & decisions; probation; confirmation; absorption

(iii) General issues pertaining to fringe benefits

(iv) Disciplinary action taken under Conduct, Discipline & Appeal Rules of QCI

(v) Cases relating to vigilance, security and termination of service

(vi) Matters of training

(vii) Grievances arising out of discharge or dismissal of an employee

Important Notices/Circulars

To be taken from-  Appointment of CEO, NABL

Minutes of  GC

Will be provided Post website completion

Minutes of GB

Will be provided Post website completion

Statement of the categories of documents held or under control

Statement the categories of documents held or under control

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Last Updated: 22 October 2021