Quality Best Practices is a compendium of selected QCI-D.L. Shah Quality Award Winning Case Studies” of different sectors ranging from manufacturing, services to healthcare and education. This publication is brought out every year and has been acknowledged as an important resource for quality professionals and quality managers in any industry.
Some sample case studies may be visited at:
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To get a printed hard copy (Price : INR 600/-) of the above, contact: shruti[dot]nbqp[at]qcin[dot]org | 8800891834
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